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MAS Account Manager

Department: MAS Event + Design LLC
Location: Brooklyn, NY

WHO WE ARE

MAS is an event and experiential marketing agency working with some of the world’s most influential brands to design, create, and manage their most important events (both IRL and virtual) and experiential programs. We partner with our clients to build fully integrated, highly effective teams that create remarkable experiences and activations around the world.

 

WHAT WE ARE LOOKING FOR

MAS Event + Design/Opus is looking for an experienced Account Manager to handle the day-to-day of major consumer brands in the social-digital space. The Account Manager helps our organization drive the development of content and event programming, which will enable our client to bring its values and mission to life. 

This Account Manager helps lead our customer-facing operational organizations while partnering with internal Production teams to build robust and lasting client relationships. Serves as the central point of contact for clients for all issues, status questions, and level problem-solving. The role provides feedback to both internal and external customers on strategy and operational efficiencies. Conduct quarterly reviews with senior management and serve as the escalation point for any critical issues identified by the team and clients 

This candidate should have their pulse on what is happening in the online content creation space as it relates to music, fashion, and popular trends. The Account Manager will work closely with VP of Strategy to develop, plan, and implement our client ‘s experiential and marketing strategy and will report to the VP of Account Services.

 

ESSENTIAL RESPONSIBILITIES 

The Account Manager is the day-to-day contact for our clients and manages all production components of a project from start to finish. 

  • Account Managers will be responsible for advancing the production of events as requested by event brief and client.

  • Account Managers to participate in weekly calls with the client.

  • Account Manager to conduct site visits and onsite meetings with clients as needed.

  • Account Manager to provide estimates for events and reconcile estimates post-event.

  • Track event budgets on a regular basis

  • Forecast internal operating budgets for the Account Department 

  • Update VP of Client Services weekly on the status of new and existing projects

  • Learn the MAS narrative for MAS clients

  • Work with VP of Client Services on updating financial forecasts

  • Manage new business and RFP requests for new projects

  • Fully participating in new business pitches/leads/brainstorms

  • Problem-solving and troubleshooting issues across teams in a supportive manner, and being an active team member who contributes to the growth of the Company.


 

COMPETENCIES

  • Business or Job-Specific Knowledge

  • Time Management Skills

  • Task/project management

  • Customer Focus

  • Presentation Skills

  • Ethics, Integrity, Values

  • Communication skills

  • Client Management

 

YOU SHOULD HAVE

  • Ability to analyze data, identify trends, and present important findings (both quantitative and analytic skills) and then apply to future events.

  • Excellent project management and multitasking skills.

  • Exceptional writing skills, with an editorial point of view for what is right for a platform’s brand and voice.

  • Passionate about all things YouTube, hyper-knowledgeable about Internet culture, and an avid expert user of social media. Additional background in the music or fashion environment is key 

  • 4+ years in Experiential Events 

  • 4+ years managing Accounts 

 

WHAT YOU CAN EXPECT IN RETURN

  • Full-time position

  • Structured opportunities for career advancement

  • Health and Dental Insurance

  • Healthcare Reimbursement Accounts such as HSAs and FSAs

  • 401K with employer match

  • Flexibility in work schedules

  • Commuter transit assistance

  • Paid Time Off and Holidays

  • Technical skills development classes

 

Physical Requirements

Individuals will be required to sit for most of the day and will be required to stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting up to 20 lbs. as required to file documents or store materials throughout the workday. Proper lifting techniques required. Individuals will be required to travel via airplane, train, taxi, car and/or other means of transportation as needed.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The performance of this position may occasionally require exposure to areas where those areas require the use of personal protective equipment. For the most part ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

Travel Requirements

Around 25% of the time, Domestic

Other Duties and Acknowledgement

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. Duties, responsibilities and activities may change at any time with or without notice.  This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

 

 
 
 

 

 
 
 

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